Hello! My name is Jay Curry. I have been a stusent snd practitioner of CRM for about 30 years.
I am on the advisory Board of CRMGuru.com and am Senior Consultant at a newish conpany, THE CUSTOMER EXPERIENCE FACTORY.
I am a ptofessional speaker and have given speeches at varios venues around the world: Europe, Asia, Middle East and South America.
An American, I have lived in Amsterdam 35 years. I have a BA in English amd a Masters in Communications from Boston University.
I love to read--especially about customers and how (not) to deal with them.
Enjoy your reading!